Dear Branthaven Homes Customer,
Your privacy is very important to us. Branthaven Homes is dedicated to providing you with superior service while protecting your privacy and safeguarding your personal information.

When you become a Branthaven Homes customer, you will be providing us with personal information relating to the lease of property, rental of a suite or purchase of a property, along with the ensuing delivery of services such as repairs and maintenance / correction of deficiencies, etc. You may also be providing us with information regarding your financial and employment status to facilitate financing or approval of an application or information about your purchase patterns, personal preferences and demographics.

As part of our established relationship with you, we will use and retain your personal information for the following purposes:

We prohibit the sale, transfer or sharing of personal information with third parties for any other purposes than those identified, without your consent, unless it is required by law.

When we collect personal information from you we will make you aware of the purpose(s) for collecting, using or disclosing the information and obtain your consent in an appropriate fashion consistent with the sensitivity of the information.

If you wish to withdraw your consent for one or more purposes, please notify the Branthaven Homes’ customer service office serving you. Please note that this may limit our ability or prevent us from providing you with the products or services you desire.

We will rely on you to keep us informed of any changes in your personal information. If you believe that the personal information that we hold is incorrect, please contact the Branthaven Homes customer service office serving you to request a correction or to view your file.

Appropriate measures are in place to protect the privacy of your personal information against loss, misuse or unauthorized access. Our staff members are sensitive to the nature of the personal information you have entrusted them with.

If you need further information on Branthaven’s privacy practices or you feel that your personal information has not been handled appropriately, please email info@branthaven.com and we will respond within 24 hours, Monday to Friday.