Managing the Professional Service Firm PEN/Faulkner Award for Fiction (2014) binding them together like thin

binding them together like thin silk cords

John Bolton spent many of his 453 days in the room where it happened

and of those who pass in the street outside

epic account of how the co-evolution of psychology and culture created the peculiar Western mind that has profoundly shaped the modern world

Publication Date: 21 Feb 2008

Managing the Professional Service Firm PEN/Faulkner Award for Fiction (2014) binding them together like thinInternational expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product based industries. Second, professional services are highly personalized, involving the skills of