POSITION:
SERVICE TECHNICIAN
REPORTS TO:
WARRANTY MANAGER
KEY RESPONSIBILITIES:
• Must be knowledgeable about every aspect of new home construction
• Must be multi-talented to perform minor repairs of any nature thereby avoiding costly P.O.’s to sub-trades
• Must have strong trouble shooting skills related to the structure/building components
• Must possess/display a confident, approachable and respectable appearance
• Conduct P.D.I. inspections/orientations with purchaser
• Conduct internal inspection of units prior to P.D.I. and report any deficiencies to Site Supervisor to rectify
• Assess and assign deficiencies to applicable trades or staff
• Co-ordinate and complete 30 day service request list in appropriate timeframe
• Co-ordinate and complete year end service request list in appropriate timeframe
• Be available for after hours emergency calls
• Provide exceptional service to ensure a positive experience for every purchaser
• Must be familiar with all Tarion guidelines and strive to exceed them whenever possible
• Inform and educate purchasers on their new home and the systems within their unit
• Must be self motivated and able to work efficiently with minimal supervision
• Must have team mentality and work well with all Trade partners and staff
• Represent Branthaven in a helpful and positive manner
• Complete any “in house” repairs ie) head office etc.
CONTACT:
E-mail: careers@branthaven.com
Fax: Randy McGuire at 905-333-1720
Be sure to reference position in subject line and include salary expectations.
Only those applicants with the above requirements will be contacted.
