Branthaven Homes
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FAQ


FREQUENTLY ASKED QUESTIONS

Can I perform work on my own prior to closing?

Due to safety and quality assurance reasons we cannot allow you to do any work in your home prior to closing day. Any independent work will be removed immediately – as it disrupts the productions schedule, impedes the inspection process, and may void your warranties.

Can I visit the site during or after construction hours?

Due to insurance regulations and most importantly for your safety, we request that you do not visit the construction
site unless:

  • You’re accompanied by a Branthaven Homes Employee.
  • It’s your Framewalk, Home Orientation, or Closing Day Appointment.
  • We cannot be responsible for any injury during an unaccompanied visit.

When can I start renovating my basement?

We recommend that you wait at least two years after closing to do any basement renovations. Your home is warranted against water penetration for 2 years after closing, therefore any finishing will be removed and not restored if a leak should occur.

I would like to install a garage door opener after closing. Is there anything I should be aware of?

Modifications to your garage door, such as installing a garage opener through a third party during the warranty period could possibly void the warranty on your overhead garage door(s). It is strongly recommended to wait one-year before installation, and always make certain you are hiring a reputable and insured contractor.

I would like to install an air conditioning unit after closing. Is there anything I should be aware of?

Modifications to your HVAC system, such as installing an air-conditioning unit through a third party during the warranty period could possibly void the warranty on your furnace, for example if the installation causes damage to existing components. It is strongly recommended to wait one-year before installation, and always make certain you are hiring a reputable and insured contractor. Please check the municipal regulations regarding the placement of the condenser unit. These regulations These regulations usually call for air conditioning unit to be placed at a certain
distance from the property line, away from your neighbours’ windows or outdoor living space.

Can I install a fence as soon as I close?

You will not be able to install a fence until final grading approval. Grading approval is a two step process; first an engineer hired by Branthaven Homes approves the grading, the report is sent to the Municipality which then performs their inspection and approves the grading. This process may take up to two years. If a fence is installed and grading is altered, the Municipality will not give their approval and we will have to do any necessary grading repairs – which could include removal of your fence.

Where can I get the working drawings for my home?

You can view the drawings at your local Municipality’s Building Department Office.